Frequently Asked Questions

Our medical billing service involves a streamlined process. We collect relevant patient information and treatment details from your practice. Our expert team then codes the services provided using industry-standard coding systems. We submit the claims electronically to insurance companies and follow up on any outstanding payments or denials. We also provide you with detailed reports and updates on the status of your claims.

We specifically serve smaller and specialized clinics. Regardless of whether you are a solo practitioner or a small clinic, our medical billing services can be tailored to fit your requirements. Our expertise extends to a wide range of specialties, and we are well-versed in the distinct billing demands of different types of medical practices.

We take data security and patient privacy seriously. Our company adheres to strict HIPAA (Health Insurance Portability and Accountability Act) guidelines to ensure the confidentiality and security of patient information. We utilize secure electronic systems and implement robust data protection measures to safeguard sensitive data.

The cost of our medical billing service depends on several factors, including the size of your practice, the volume of claims, and the complexity of your billing requirements. We offer customized pricing packages tailored to each client’s needs. For an accurate estimate, please get in touch with us to discuss your specific requirements and receive a personalized quote.

Absolutely! We understand the importance of having access to your practice’s financial data. As a part of our service, we provide detailed financial reports monthly that give insights into your practice’s financial performance. These reports include information on claims status, reimbursement rates, and other key metrics to help you make informed business decisions.

Claim denials can happen for various reasons, such as missing information, coding errors, or eligibility issues. If a claim is denied, our team will investigate the reason, make any necessary corrections, and resubmit the claim for reconsideration. We have extensive experience handling claim denials and work diligently to maximize your revenue by minimizing denials and ensuring timely resubmission.

Getting started with our medical billing service is simple. Contact us through our website or give us a call, and our team will schedule a consultation to understand your practice’s needs. We will then develop a tailored solution for your billing requirements and guide you through the onboarding process. We aim to make the transition seamless, so you can start benefiting from our services as quickly as possible.

In addition to medical billing, we offer various related services to support your practice’s revenue cycle management. These services include coding audits, insurance verification, accounts receivable management, credentialing assistance, and financial reporting.

No, if the system is working for the practice, we do not require the practice to switch to our platform.  We are knowledgeable of various practice management systems, giving us the edge needed to work with any provider with minimal disruption in the current workflow.